Crowd Manager Certification

Crowd Manager certification is an online training that focuses on fire safety and emergencies. We are required by North Carolina to have a certain number of crowd managers at any event with over 1,000 visitors, so it’s helpful to have many certified volunteers.  This training takes about 45-60 minutes since slides are on a timer. (I know.  We hate that, too!)  Here’s how to complete the course.


  1. Navigate to:
  2. Click “Register for crowd manager training.”
  3. Enter your information. Be sure to click “Crowd Management” under Course Select.
  4. You will receive an email indicating that you have registered.  Save this email.  If you can’t complete the full two-part course in one sitting, you will use the link in the email to resume the course.

View the Course

  1. Part 1: Introduction and Historical Incidents (15:25 min).  Review the slides, following the prompts.  When done, return to the main screen.
    • The box for part 1 should be checked, allowing you to move to part 2.
  2. Part 2: Management (26:37 min).  Review the slides, following the prompts. When done, return to the main screen.
  3. Reference: Slides from Training

Take the Quiz

  1. Click “Take the quiz for Management”. Once you’ve answered the 9-question quiz, click “finish attempt.” If you’re satisfied with your answers, click “submit all and finish.” You can also return to the quiz if you want to review your answers. On the pop-up confirmation box, click submit.
  2. You’ll receive your quiz results. At the bottom of the screen, click “finish review.” If you did not pass the quiz, you can re-attempt from this screen. You can only take the quiz twice.
  3. If you’re ready to move on, click “next activity, staff support (slides).”
  4. On the next page, click “Click CS3234 Crowd Manager Support Staff slides.pdf link to view the file.” This is a review of the slides. OR, you can choose to go ahead and take the Support Staff Quiz, this quiz is also based on the Management slides.
  5. After taking the 20-question quiz, click “finish attempt.” If you’re satisfied with your answers, click “submit all and finish.” You can also return to the quiz if you want to review your answers. On the pop-up confirmation box, click submit.
  6. Once you’ve passed the quiz, click “finish review” at the bottom of the page.

Download Certificate & Submit to Blue Ridge Pride

  1. After passing both quizzes, you will receive an email. Be sure to save this email, in case you need to locate your certificate later.
  2. Click on the download link in the email. We suggest you save it with this filename: “Crowd Mgmt – YOUR NAME – YYYY MMDD”
  3. Go to our Certification Upload Page.  Add your name and upload your file.
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Mental Health Providers

Eric Davis  MS, LCPA, NCC, Counselor

Willow Wellness and Recovery, PC 9 All Souls Crescent  Suite B, Asheville, North Carolina 28803  Phone: (828) 490-4137 | Website I am a firm believer in empowerment and self-determination. In the past, I have worked well with folks experiencing a range of issues, such as anxiety, depression, substance-use, sleep disturbances, relationship issues, and issues unique to the LGBT community.

Scott Thomas,  Licensed Professional Counselor, MA, LPC, LCAS

Silver Lining Therapy 70 Woodfin Place  STE 21, Asheville, North Carolina 28801  Phone: (828) 705-3084 | Website I believe humor can be a powerful tool for healing and seek to incorporate this into our time together. Unique to my practice is an approach that truly puts you at the center of the counseling experience, and I draw from a wide variety of techniques to help you see and experience real change in your life. To see if therapy might be a good fit, I offer free phone consultations.

James Harrison, PhD Psychologist

12 Westridge Dr , Asheville, North Carolina 28803  Phone: (828) 348-6300 | Website I enjoy helping people achieve physical and emotional intimacy whether they are young or old, straight or gay, in healthy, responsible, and mutually affirming ways. I also enjoy helping people improve their earning and manage their assets. And I like working with older people. I offer free phone consultations.

Judy Maris, Counselor, LPC, LCPC, MA, MS

Maris Psychotherapy 41 Clayton St, Suite 301, Asheville, North Carolina 28801  Phone: (828) 537-4489 | Website We can explore troublesome patterns that tend to repeat themselves in your life or look at new issues that have just come up. The important thing is for us to work together to get to the bottom of your difficulties and resolve them. I will assist you in becoming more aware of what you are feeling and thinking in the present moment. The untapped wisdom within you is a powerful healing force. Let me help you gain access to your full inner resources. I offer free phone consultations.

Elizabeth Heaney, Counselor, MA, LPC 

166 E Chestnut Street, Asheville, North Carolina 28801  Phone: (520) 447-3319 | Website I work with individual adults with concerns like: family history issues, relationship concerns, life satisfaction issues (related to jobs, living situations or relationships), anxiety and depression. I’ve had a particular focus on working with couples, addressing every aspect of relationship challenges – relationship dissatisfaction/boredom, affairs, sexual/intimacy issues, etc. And I was a civilian counselor on military bases for several years, so I have a clear understanding of the unique pressures and challenges facing service members and families. I offer free phone consultations.

Siljoy Maurer

Holistic Perspectives P.O. Box 333, Enka, NC 2872  Phone: (828) 333-0103  | or For many years now I have been mentoring men and women from all walks of life. It continues to be my greatest joy to accompany someone from “just being ok” into thriving! As a Mentor & Healer I partner with my clients in creating authenticity, wellness and deep contentment, in whatever area of their lives they are seeking change. The combination of giving very practical, livable tools for direct “next steps” while “holding the big picture” and then manifesting that big picture often feels like this: a new client brings me their life or life situation in a jigsaw puzzle box, they lost the lid and forgot what the picture on it looked like. I am good at knowing that picture and then guiding my clients/mentees to put all the puzzle pieces together.  

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MailPO Box 2044, Asheville NC 28802-2044

Packages: 33 Coxe Avenue, Unit 2044, Asheville NC 28801 (note different zip code).

Phone: 828-423-0655 (via Google Voice)

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