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Director, Festival Volunteers

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We are seeking a leader with strong organizational and interpersonal skills - and grace under pressure on festival day - to manage our corps of volunteers during festival week and at the festival. This is a real opportunity to meet some of the most generous people in our community.

Responsibilities

June to August
  • Refine volunteer staffing plan in response to fluctuations in festival plans.
  • Work with festival leadership to package kits and training sheets for volunteers and volunteer stations (e.g., everything a volunteer needs is in a box). The goal is to ensure that, when any volunteer or volunteer lead arrives, they find everything they need in one box or envelope.
  • Monitor and manage all sign-up sheets.  Respond to volunteer requests and questions.
  • Ensure that all volunteers have necessary training and certifications (e.g., alcohol server's certificate).
  • Develop a plan for recognizing and rewarding festival volunteers.
  • With Executive Director, appoint key volunteer leadership roles (e.g., concession lead; setup lead).
September
  • Monitor and manage volunteer sign-ups
  • Reach out to community for additional volunteers as needed (through email, social media, calls to key partners).
  • Work with volunteer station leads to organize and fill volunteer / station kits for festival day.
  • Ensure that we have sufficient copies of all procedures, protocols, and signup lists.
At the Festival / Festival Week
  • Oversee the volunteer check-in area and the reception and deployment of volunteers.
  • Address issues as needed throughout the day.
  • Ensure that release forms are collected.
  • Enforce standards of conduct by all volunteers.
  • Lead final review and run-through with festival leads.
After the Festival
  • Provide recognition to volunteers.
  • Oversee the collection, organization, and storage of volunteer kits.
  • Conduct an after-event review.  Document key lessons learned.
  • Document specific recommendation for next festival.

Commitment

  • June - September: 4-6 hours a week for meetings, planning, and review and development of kits.
  • Festival Week: On call by phone; time for final run-through with station leads
  • Festival Weekend: On site from 7 am to 9 pm (may deputize someone for part of this).
  • October: 2-4 hours a week.

What You'll Need

The most important qualifications are:

  • Attention to Detail: When something goes wrong on festival day, it is usually because something small is out of place.  When volunteers arrive, if they can't find what they need, they can't function. Because we build and take down a city within a single day, there is no time for do-overs.  This leader needs to question everything we do as we prepare for the the festival.  How will it come together for a volunteer on festival day?
  • Steady Nerves and Grace Under Pressure: Everything we plan and prepare is executed between the rising and the setting of a single sun.  No matter how well we plan, unexpected things will happen.  Nerves get frayed.  Everyone wants instant attention. This leader plays a critical role in sustaining a collective calm and focus on our mission.
  • Basic PC Skills: The ability to draft and edit documents and to post communications in critical.  The ability to edit, sort and print spreadsheets is a strong plus.

Benefits

  • One of the most rewarding elements of the festival is the chance to lead and work with our volunteers.   They range in age from 15 to 75 and cover every letter of our alphabet, including a lot of dedicated allies.  Some have mobility issues.  All arrive eager to do whatever we need.  They are generous with their time and spirit and eager to help.
  • This is also an opportunity to learn a lot about what it takes to produce a festival.  While the functional leads (e.g., entertainment, security, vendors) are responsible for preparing and managing their part of the festival, the Director of Volunteers plays a critical role in examining everything they other leaders prepare: has it been pulled together in a way that will position volunteers to step in on festival day?  What training or communications might be needed ahead of time?
Start/End Date06/01/2021 to 10/16/2021

Contact:   Tina White     ExecutiveDirector@BlueRidgePride.org    (917) 822-9085

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Eric Davis  MS, LCPA, NCC, Counselor

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Judy Maris, Counselor, LPC, LCPC, MA, MS

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